Frequently Asked Questions
If you can’t find an answer to your question, don’t hesitate to contact us via [email protected]
What is the difference between an Accredited Mental health Social Worker, Psychologist and Psychiatrist?
Accredited Mental Health Social Worker provide Focused Psychological Strategies (FPS). They primarily offer evidence-based therapy modalities, guidance, support, and a safe space for individuals to explore emotions, behaviours, and personal challenges. They assist in problem-solving, coping strategies, and enhancing overall well-being through conversation-based therapy with a holistic approach.
Psychologists provide therapy sessions like Accredited Mental Health Social Workers but often employ a broader range of therapeutic techniques. Additionally, psychologists conduct psychological assessments to diagnose mental health disorders or evaluate cognitive and emotional functioning. These assessments help tailor treatment plans.
Psychiatrists are medical doctors specialising in mental health. They can prescribe medication and often manage more severe or complex mental health conditions requiring pharmacological interventions. Psychiatrists may also offer therapy, but their primary focus lies in medication management for mental health disorders.
How do I book my appointment?
Once you have familiarised yourself with our Service Agreement, please visit the Bookings page to book your initial consultation. You have the option of paying for your consultation at the time of booking, or the end of your initial consult. Upon booking, you will receive a confirmation email, then further follow-up email and/or text reminders the day before your consultation. At the conclusion of your first consultation, your counsellor will discuss future consults and can make a booking on your behalf at an agreed date and time.
How often will I need to attend counselling?
Clients typically attend consultations fortnightly in the early stages in order to establish concerns and identify the contributing factors. This also allows time for the therapeutic alliance to develop. Often, clients then attend monthly to monitor progress. Alternatively, counselling can end and plans can be made to manage the next steps.
Do you offer after-hour/weekend appointments?
Yes! We understand that many people simply can’t attend counselling during work hours. That’s why we offer 5 pm on Thursdays, 9 am to 5 pm on Saturdays.
What should I do in an emergency or a crisis? I’m worried about my mental health or my loved one(s), what should I do?
Mindknit Counselling is not a crisis help centre, but there are many 24/7 services available for support. If you or someone else is in danger, call emergency services immediately on 000. If faced with a serious mental health crisis, please phone Access Mental Health Services on 1800 332 388. If a person cannot attend counselling, consider mental health helplines like Lifeline (13 11 14), Beyond Blue (1300 22 4636), or the Kids Helpline (1800 55 1800). These services offer confidential support and guidance. Alternatively, visit the nearest hospital emergency department.
You could also schedule an appointment with your GP, for yourself or a loved one, so they can assess the situation and provide initial support.
Can I claim through my private health insurance?
Yes, but please check with your insurer if your policy covers mental health support. Your session fee will need to be paid in full at the time of the consultation, then you can process the receipt directly with your private health insurance provider to claim your rebate. Please Note: Private health insurers cannot cover the Medicare gap fee. Rebates can only be claimed from either Medicare or your health insurer – not both.
Can my partner/a family member/friend attend a counselling session with me?
Yes. In some cases, having support can greatly improve therapeutic outcomes. However, please raise this with your therapist during your consultation to ensure all ethical and confidentiality concerns are discussed before an additional person attending.
Is parking available?
Yes. However, we have limited space for customer parking and a parking spot is not guaranteed. There is plenty of parking within a short walking distance nearby.
Will there be any accessibility difficulties when attending?
Mindknit Counselling is located at 6 Skinner Drive, Huonville. The office building is wheelchair accessible. If you have other accessibility needs, we encourage you to talk to your therapist so we can do our best to accommodate them.